POLICIES & DEPOSITS:
Bookings & Cancellations:
To ensure we keep everything smooth sailing and fair, at Estelle Hair Salon we do require a minimum of 48 hours notice for any appointment changes or cancellations. This allows us enough time to offer the appointment to someone else.
Appointments changed or cancelled within 48 hours of the scheduled appointment will occur in a cancellation fee based upon what service was booked. Missed appointments with no notice will be refused service in the future.
To ensure the quickest and most efficient booking experience, please book through my online booking system. If you require any assistance or can’t find an appointment that suits please don’t hesitate to get in touch!
New colour/foil clients will receive a consultation form to fill out before the appointment scheduled.
I truly appreciate your understanding and continued support. These policies help me manage my time efficiently and continue offering a high standard of service to every client.
Deposits:
New clients will need to pay a deposit which are NON-Refundable and are NOT transferable. This policy is in place due to the services being a longer 1:1 appointment dedicated just for you!
The deposit made will come off your service price on the day.
If less than 48 hours notice is given to cancel or reschedule, your deposit will be forfeited.